Teleperformance in Russian Federation

We are a commercial company that works with UK Visas and Immigration (UKVI) to provide services to people applying for visas for the United Kingdom.

Your visa application will be processed and decided by UK Visas and Immigration staff. Teleperformance does not play any part in, or influence the outcome of, your visa application.

If Teleperformance staff claim to be able to influence your application, you should report this to the visa application centre supervisor, or write to the UK Visas and Immigration Regional Operations Manager at the British Embassy, Smolenskaya Naberezhnaya, 10, Moscow 121099.

This site provides you with a guide to applying for your visa. It also gives you information about our 5 visa application centres and the type of added value services that we provide.

How to apply for a UK visa

Applying for a UK visa is a 3 step process:

  • 1. Visit GOV.UK to make your visa application, pay your fee, and book your appointment online for one of our visa application centres.
  • 2. When you have booked your appointment, you should create an account (‘register’) on this site. This will speed up your visit to the visa application centre, allow you to track your application, and enable you to buy optional Added Value Services.
  • 3. Decide how you want your passport to be returned once a decision has been made. For an additional fee, you can use the optional courier delivery service which will mean that you not need to return to the visa application centre to collect your passport. You can subscribe to this by clicking here.

For important information regarding Priority Visa services please read the news article here.

There is a new worldwide requirement for children under 5 to have their photographs taken at the visa application centres. This means that in order to complete the application process, the child must be taken to the visa application centre. This does not affect applications that have already been submitted.